---
title: The Head-Heart-Hands Sustainability Assessment
description: The Head-Heart-Hands Sustainability Assessment is a survey-based assessment tool designed to assess your employees’ knowledge, engagement, and ability to act on sustainability in the context of their work.
---

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# The Head-Heart-Hands Assessment for Sustainability

## Everybody counts

The Head-Heart-Hands Assessment for Sustainability is a survey-based assessment tool built by Kite Insights. It is designed to assess employees’ knowledge, engagement, and ability to act on sustainability in the context of their work, using Kite’s Head, Heart, and Hands Framework.

We built the Assessment using years of experience in developing measurement tools and bespoke surveys, combined with our knowledge of the sustainability challenges businesses face, and communicating about them. To validate our approach, we consulted sustainability, transformation and behaviour change experts, and the World Benchmarking Alliance.

#### The Assessment helps companies to:

- Set a **baseline** of employee readiness,
- **Benchmark** your workforce against peers,
- Identify specific **pain-points** and **opportunities**,
- Inform the development of **learning** and engagement **journeys**,
- **Measure the impact** of employee engagement.

 

### The dashboard

The dynamic Head-Heart-Hands Assessment dashboard allows clients to navigate and filter results instantly and in great detail, helping to unveil useful insights for your sustainability transformation efforts and helping you to identity and focus in on priority stakeholders for tailored approaches.

As well as better enabling you to explore your organisation’s results yourself, the dashboard forms the basis of our live post-Assessment workshops with you. In these workshops, we provide reflections and recommendations based on your results and our other clients’ experience using the Assessment to inform employee engagement for sustainable transformation.

We can now run the Assessment with many organisations and sub-organisations at once -- such as within individual brands in a corporate portfolio. From there, we can give companies an overall sense of each of their brand’s or business unit’s readiness and associated recommendations, while also giving each brand team access to their results, recommendations and a benchmark against the rest of the business.

You can click here to take a look at, and have a play with, a demo of the  Assessments dashboard [here](https://tinyurl.com/kitesarademo) (recommended for large screens only).

[![image-png](https://kiteinsights.com/hubfs/image-png.png "image-png")](https://tinyurl.com/kitesarademo)

### Why measure employee engagement in sustainability?

True sustainability means business transformation; it needs everyone on board Achieving net-zero, protecting biodiversity, promoting human dignity and prosperity, and the myriad other challenges  
facing business constitute a fundamental transformation for most companies. Such foundational change stands the  
greatest change of success when all employees understand the “what”, “why” and “how” of it. Setting a baseline of where  
employees are today from which to establish targets and a plan of action provides the foundation for success.

Employee engagement can be an indicator (and predictor) of ESG performance In a [study](https://www2.deloitte.com/uk/en/insights/environmental-social-governance/importance-of-sustainability-to-employees.html)conducted in January 2023, 80% of C-suite leaders reported that “employee activism” was a significant driver of  corporate action on sustainability. Measurement of employee engagement - which captures capacity rather than commitment - offers a compelling indicator of a businesses’ ability to implement ESG today and in future. Indeed, investors, boards, and other stakeholders increasingly recognise that many ESG indicators use transparency as a proxy for performance. Another [study of climate literacy](https://www.allianz.com/content/dam/onemarketing/azcom/Allianz_com/economic-research/publications/specials/en/2023/november/2023-11-29-climate-literacy-AZ.pdf)in 2023 found that climate knowledge was a stronger predictor of individual’s level of action than other factors, and an [academic meta-analysis](https://onlinelibrary.wiley.com/doi/full/10.1002/csr.2560) found investment in sustainability training corresponded to stronger ESG performance.

Managing what you measure Empowering employees to play their part in sustainability is increasingly reflected in standards and regulations that define what businesses should seek to manage (and measure) in their sustainability activities. Sustainability training features in [Article 12](https://www.lse.ac.uk/granthaminstitute/explainers/what-is-the-paris-agreement/) of the Paris Agreement, [Article 6](https://unfccc.int/topics/education-and-youth/big-picture/ACE) of the UN Framework Convention on Climate Change and in the IFRS S2 Climate-related Disclosure standards, which call on businesses to “*determine whether appropriate skills and competencies are available or will be developed to oversee strategies designed to respond to climate-related risks and opportunities.*” These inclusions illustrate the critical role that workforces will play in driving progress.

Data can help drive better choices on what to prioritise Business leaders increasingly recognise the need to inform and upskill their workforces to be supporters of their sustainability strategies. In a [2023 survey of CSOs](https://www.spencerstuart.com/research-and-insight/ceo-guide-to-sustainability) supported by Kite, 64% of leaders were investing in training, with a further 30% planning to in 2024. In the recent PwC survey of 4,700 CEOs, two third planned to or had already started to upskill or reskill their workforce, Yet, with such a wide range of challenges to address, the unique context of each company to consider, and different roles for different parts of the business, identifying what topics and skills to focus on among so many is a critical challenge. Measuring existing knowledge and capacity can identify pain-points and opportunities that make training more efficient and effective in supporting sustainability strategies.

### Join leading companies measuring what counts

The Head-Heart Hands Assessment is a **unique and leading measurement tool**, designed to help shape company’s transformation and engagement efforts. Already, Kite has delivered it with tens of clients, including some that repeat it annually as part of their sustainability change programmes. Kite holds an increasingly powerful database of over 50,000 responses, enabling refined benchmarking. With a growing number of companies using the Assessment, it will soon become a leading indicator of company’s investment in sustainability transformation that informs standards and reporting frameworks, as well as individual business action.

## Learn more about the HHH Assessments

Leave your details below and we will be in touch with more information about the Head-Heart-Hands Assessment for Sustainability and how we can help your organisation.

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